At BH Herbal Solutions, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, we accept returns of unopened and unused products within 30 days of delivery.
Return Process:
- Products must be returned in their original packaging, unused and unopened.
- Please contact our customer service team to initiate a return. You can Contact us here.
- A $12 fee may be deducted from your refund to cover the initial shipping costs incurred to deliver your order. This fee applies in certain cases and will be communicated to you during the return process.
Return Shipping:
- Customers are responsible for return shipping costs. Please visit your local post office or courier service to arrange return shipping.
- We recommend using a trackable shipping service or purchasing shipping insurance. BH Herbal Solutions is not responsible for items lost or damaged during return transit.
International Orders:
- For international orders, please note that BH Herbal Solutions is not responsible for non-delivery due to customs, duties, taxes, or health permits required for entry into your country.
- It is the customer’s responsibility to check with their local government regarding import regulations before purchasing and importing products.
Thank you for choosing BH Herbal Solutions. If you have any questions or concerns about our return policy, please don’t hesitate to contact our customer service team. We’re here to help!